Sherry Chaples - Handcrafted Artisan Jewelry
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Shipping, Exchanges, and Returns

Shipping

  • Orders will be shipped U.S. Postal Service Priority Mail. A flat fee of $8.50 is charged for shipping, handling, and insurance for orders under $200.  Orders over $200 are shipped free.
  • Most shipments are mailed within 2 working business days of payment receipt. If for some reason your order cannot be shipped within that time, you will receive an email.
  • Please double check your shipping address, if the address listed for shipping is incorrect there are no refunds, and additional charges will be assessed to ship it again.
  • Sorry, I currently do not accept international orders.

Exchanges & Returns

My ultimate goal is your complete satisfaction. 
  • If for any reason you are not satisfied with your order, you may return it for a full refund or exchange.
  • All returns are sent at the expense of the buyer. It is advisable to insure your package and retain the tracking number for your records. 
  • Items must be returned in their original state and packaging within 7 days of receipt.  Shipping charges are not refunded. 
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